Consumer's Resource Handbook

Published by the Consumer Information Center, this site features valuable information that no consumer should be without. Also included is the Consumer Assistance Directory with thousands of names, addresses, telephone numbers, web site and e-mail addresses for national consumer organizations, trade associations, state and local consumer protection offices, state and federal agencies.

The Better Business Bureau

The Better Business Bureau provides instant access to business and consumer alerts as well as many other helpful resources. You can even file a complaint online and more. This web site is provided by the Council of Better Business Bureaus, Inc., and the BBB system of over 150 Bureaus located throughout the United States and Canada.

Top 10 Scams

Billing consumers for optional services that they never ordered, was the number one scam reported to the National Fraud Information Center last year. Discover what other schemes made the list and learn how to avoid them.

Cybersmarts

The Internet is an exciting tool that puts vast information at your fingertips. With a click of a mouse, it lets you buy an airline ticket, book a hotel, send flowers to a friend, or purchase your favorite stock. Keep in mind the following tips to help ensure that your online shopping experience is a safe one.

Kelly Blue Book

Don't buy or sell a car without checking out this invaluable guide. Learn your car's trade-in and resale value, get free new car pricing reports with specs, photos, invoice and more.

Consumer Line

Consumer Line is the online service of the Office of Consumer and Business Education of the Bureau of Consumer Protection. It offers the full text of approximately 150 consumer publications on a wide range of categories.

United States Postal Service

This site helps the consumer to protect themselves from chain letters, free gifts scams, telemarketing, lotteries and more. A good site to visit for protection.

AARP Fraud Alert

The U.S. Department of Justice estimates that one out of six consumers is cheated by telemarketing criminals every year and in one study nearly 80 percent of telemarketers the FBI investigated were targeting their fraudulent calls at older consumers.